Free shipping for orders over AED250 (UAE Only)

Refund policy

 

 

Refund Policy

 

Return and cancellation policy

You can cancel your order within 24 hours.

We offer a 7 day return policy.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To request a refund, please email us at info@ancient-traditions.com and we will respond within 48 hours.

 

Refund process

Please send us the returned item.

Once your return is received by us and inspected, we will send you an email to notify you that we have received your returned item and to notify you of the approval or rejection of your refund. Refunds will be made onto the original mode of payment. Please allow for up to 45 days for the refund transfer to be completed, depending on the issuing bank of the credit card. Shipping costs will not be refunded.